If your Act! software includes Swiftpage support which covers such issues as described below, you may still want our premium support for $99.00 per year. We offer support that goes over and beyond the standard support issues. Training, customization, report design, best practices, pc issues, network issues and other such instances we can assist with. You will receive 2 hours of remote support, email and chat communications and a discount on our standard billable rates if needed.